• Jr. Account Manager

    Posted Date 1 year ago(10/9/2017 10:25 AM)
    US-NY-New York
    Experience Level
    Shift (Days/Times)
    Monday Through Friday (9AM to 6PM)
  • Overview

    Under the direct supervision of the Director of Account Management, this position will be responsible for maintaining RFA’s client base and supporting further expansion into the Financial Service Industry.




    • Target decision makers including VP and C-level professionals, within the Financial Service Industry (Asset Management, Hedge Funds, Fund to Funds, Trading & Brokerage).
    • Proactively identify and engage current and potential Clients utilizing various sales methods including email, trade shows, and social media.
    • Gain a clear understanding of Clients' overall business and IT strategies; effectively communicate to RFA design team to develop solution-based roadmaps addressing client needs.
    • Develop Client-specific strategies to identify and address Client’s needs, while staying abreast of new opportunities to align Client’s future requirements with RFA’s product set.
    • Liaison with all relevant business units to secure resources required to complete task/s on time and on budget; work with marketing initiatives by providing relevant Client feedback.
    • Plan and lead sales presentations, effectively demonstrating RFA’s ability to provide value-added solutions-based strategies; clearly articulate RFA’s ability to resolve Client issues; demonstrate positive ROI of investment/s when necessary.
    • Meet and/or exceed quarterly sales quotas.
    • Collaborate across departmental lines to promote outstanding Client service.
    • Negotiate contractual terms and conditions including price, payment terms and deliverables.
    • Maintain Client database entering all relevant information on a daily basis including new sales opportunities; maintain competitor profiles.
    • Ability and proven track record of working under pressure situations and deadlines (willingness to work extra hours)
    • Be the point of contact when handling escalation requests.
    • Attend network and client event functions during and after business hours.



    • Must have project management experience including cost management and basic accounting calculations.
    • Ability to review and track new opportunities for the organization.
    • Demonstrable track record of successfully selling to the financial service industry strongly preferred.
    • Basic understanding of Technology required (cloud, storage, infrastructure, and desktop).
    • Excellent active listening skills and able to ask relevant questions in order to gather, document and communicate effectively with Clients and internal project stakeholders.
    • Able to work on simultaneous projects (multitask) and completing tasks in a timely manner with minimal supervisio
    • Strong business, organizational, and verbal and written communication skills.
    • Able to communicate with technical and non-technical professionals including VP and C-Level professionals in a clear and concise manner.
    • High degree of proficiency with Microsoft Office software (Excel, MS Word, PowerPoint)
    • Bachelor’s degree or equivalent level of experience.


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