Richard Fleischman & Associates

  • Automation Engineer

    Posted Date 4 months ago(3/5/2019 3:44 PM)
    Category
    Automation
    Experience Level
    Staff
    Shift (Days/Times)
    M-F 9-6
  • Overview

    This position will be responsible for supporting our applications environment. This position is responsible for planning, installing, configuring, maintaining our systems and enterprise applications as well as resolving key technical issues for RFA clients.  This role will collaborate with technical leadership and other technical team members in other departments to review, analyze and implement application solutions designed to address client-specific requirements.  This role will be involved in site reliability maintenance, server administration, data integrity and network monitoring.

    Responsibilities

    • You will work closely with other Automation Engineers to administer our network, server, and application monitoring and management platforms
    • You will provide programming/scripting assistance to support system automation; debugs and tunes/optimizes SQL statements.
    • You will review daily reports and resolve escalated issues related to data backups
    • You will work closely with our Software Development team, reporting bugs and suggesting improvements to our proprietary backup monitoring platform
    • You will perform complex configuration, change management and testing activities to support a service-oriented architecture and integration between all applications.
    • You will ensure the performance and reliability of monitoring and management platforms and work with other information technology professional to resolve performance issues.
    • You will collaborate with Account Management, Sales, and technical leadership by participating in client phone calls and on-site meetings to effectively document and communicate technical requirements.
    • You will interface with third-party vendors, technology partners, and internal project stakeholders to generate solution-based roadmaps that will address clients’ requirements.

    Qualifications

    Requirements:

    • 3 to 5 years’ experience in an applications systems administration, site maintenance administration, systems automation administrator role or similar background in a Managed Services Provider (MSP) environment
    • Ability to manage multiple priorities and complete projects on time in an agile environment
    • Strong attention to details, critical thinker, self-starter and team player
    • Excellent communication with the ability to ask relevant questions to gather relevant details and communicate effectively with clients and internal project stakeholders.
    • Demonstratable ability to automate repetitive or redundant tasks with 1 or more scripted or compiled language (Powershell, Python, Javascript, Groovy, Go, C#, Java, etc)
    • Experience with Windows Server Administration
    • Understanding of data analysis techniques with some experience working with data analysis tools (Excel, SQL, PowerBI, Looker, etc)

    Nice to Have:

    • Bachelor’s degree in Computer Science, Information Systems or a related degree -or- equivalent work experience
    • Experience with Linux Server Administration
    • Understanding of REST APIs and their core concepts
    • Experienced with managing enterprise RMM applications such as ConnectWise Automate, Kaseya, N-Able or SCCM a plus
    • Experience with configuration management (Puppet)
    • Experience with Microsoft Office365 platform tools (Sharepoint, MS Flow, etc.)
    • Experience with backup solutions (Acronis, Asigra/DS, Barracuda, Cloudberry, Datto, Glacier/AWS, Veritas, Unitrends, VEEAM, etc.)
    • Knowledge and experienced in SQL for backups and report builder is a plus
    • Knowledge and experienced in SNMP Walk is a plus
    • Knowledge and experienced in networking, DHCP, DNS, monitoring SNMP, WMI, CIM, VMware and ESX servers and .NET programming is a plus.

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